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Here our Agency Manager, Tony Cooper, who has been conducting viewings for almost 30 years, tells you his preferred route.

“Being by inviting your potential buyers into your home, take them through to the main living area, usually the lounge or living room, introduce yourself and don’t be afraid to ask your visitors a few questions about their position, timescale or what they are looking for.

Once the pleasantries are over, invite them to look at the rest of the house, it’s important here that you act as a guide, lead them through to the dining room, conservatory, then to the kitchen and utility. Don’t be tempted to go outside or in garage at this point. Once you’ve completed your tour of the ground floor, it’s time for upstairs. Here try use the space on the landing to guide your viewers into the bedrooms, keep doors shut and open the one you want them to see first, allow them to step past you, so you fill the door space, making the room feel bigger. If possible, start with the smallest room but only if it’s a logical route. Do the bedrooms in order from smallest to biggest and finish with the bathroom. Lead them downstairs again into the lounge and ask them if they’d like to see outside. Now’s the chance to show them the garage and the gardens. Once that’s done bring them back into the house.

Ask them if they have any questions and if they’d like to see anywhere again. At this point you can let them lead but don’t be tempted to allow them to go look for themselves, follow at a discreet distance, so you can be there if there’s any questions.

Once they’ve had another look the viewing will more than likely be over.

One of the most important things is to be positive, don’t be apologetic. When speaking about your home reinforce the good points. Think about why you bought the house and tell your potential buyers, often they’ll be looking for the same things. Striking up a conversation whilst staying on the subject of your home will make it a more enjoyable experience for everyone and should help in your achieving the best price.

A better idea would be to let me or one of my team do the viewing for you”.


• So, plan a route that’s logical and don’t go outside until inside is done. This way you’ll bring potential buyers through the most used living areas, several times in one visit.

• Be positive, you are trying to sell after all. Extol the benefits of living in your house.

• Try and strike up a conversation.

• Don’t let viewers wander off on their own.

Follow these tips and we are sure that you’ll find the process much easier, and it’ll result in not only more offers but higher offers to.

Good luck!

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